考试政策和常见问题解答

在世界各地,合作伙伴和客户都期待 Microsoft 提供最高质量的考试和认证。Microsoft 认证考试策略旨在支持认证计划的目标,包括:

安全性和重取策略

Microsoft 制定了特定的策略,以解决与 Microsoft 认证专业人员 (MCP) 考试相关的安全领域。

候选人禁令

如果考生违反考试协议 (NDA) 中的任何考试规则、考试政策或术语,或以任何方式从事任何降低 Microsoft 认证计划安全性和完整性的不当行为,则该考生可能永久禁止d 不再参加任何未来的 Microsoft 认证考试。此外,考生可能被取消 Microsoft 认证计划的认证,并且考试分数和认证可能会被撤销。

此类不当行为、误用和欺诈的示例包括但不限于:

  • 通过修改和/或更改任何考试记录的原始成绩/分数报告,伪造分数报告
  • 考试期间作弊(例如查看其他考生的监视器、使用未经授权的设备或查看笔记)
  • 提供或接受不当援助
  • 在考试期间将未经授权的物品带入考试中心(如笔记或未经授权的材料和电子设备,如手机)
  • 使用未经授权的材料试图满足认证要求(这包括使用"大脑转储"材料和/或未经授权发布有或没有答案的考试问题)
  • 伪造身份或冒充他人以参加考试
  • 统计分析确定的不当行为
  • 复制、出版、披露、传输、销售、提供出售、张贴、下载、以任何方式分发,或以其他方式转让、修改、制作衍生作品、反向工程、反编译、拆解或翻译任何全部或部分、任何形式或任何手段的考试,包括口头或书面、电子或机械,用于任何目的
  • 披露微软知识产权(IP)
  • 传播实际考试内容
  • 以任何违反适用法律的方式使用考试内容
  • 违反当前考试重考政策
  • 以任何方式违反微软保密协议 (NDA)
  • 以任何方式违反与考试交付提供商的协议

候选人上诉程序

  1. 候选人可以通过向mlsecure@microsoft.com提出上诉,以上诉禁令。
  2. A candidate may appeal a ban for falsifying a score report by submitting the original report (no scans or electronic copies) to:

    Microsoft Worldwide Learning Security Team
    One Microsoft Way
    Redmond, WA 98052

  3. Microsoft 全球学习安全团队将审查所有提交的上诉请求,对每个具体案件进行彻底调查,并就调查结束和最终上诉与候选人直接沟通。切口。

考试重考政策

  1. General Microsoft Certified Professional (MCP) exam retake policy
    1. 如果考生第一次考试未达到及格分数,则考生必须至少等待 24 小时才能重新参加考试。
    2. 如果考生第二次未达到及格分数,考生必须等待至少 14 天,然后才能第三次重新参加考试。
    3. 第四次和第五次复试也规定了14天的等待期。考生每年参加给定考试的次数不得超过 5 次(12 个月)。这12个月期间从第五次不成功的考试重考日开始。然后,考生有资格从该日起 12 个月内重新参加考试。要每年参加给定考试五次以上或放弃两次尝试之间的时间,考生必须提交请求并获得 Microsoft 的事先许可。请求应发送到mlsecure@microsoft.com。这些请求应包括以下信息:
      • MCID
      • 名称
      • 电子邮件
      • 考试号码
    4. 麦克伊德
  2. Microsoft Technology Associate (MTA) and Microsoft Certified Educator (MCE) exam retake policy
    1. 名字
    2. 电子邮件
    3. 考试编号
    4. 如果考生在考试中达到及格分数,则考生无法再次参加考试。Microsoft 保留提供一些考试以重新参加考试的权利 对于每年可重新参加的完整考试列表,请单击此处
    5. 如果考生第一次考试未达到及格分数,则考生必须等待 24 小时才能重新参加考试。
  3. Microsoft Office Specialist (MOS) exam retake policy
    1. 如果考生第二次未达到及格分数,考生必须等待七天,然后才能第三次重新参加考试。
    2. 后续每次考试的重考均规定了七天的等待期。
    3. 考生每年参加给定考试的次数不得超过 5 次(12 个月)。这12个月期间从第五次不成功的考试重考日开始。然后,考生有资格从该日起 12 个月内重新参加考试。
    4. 如果考生在 MTA 考试中达到及格分数,则考生无法再次参加考试。
    5. 如果考生第一次考试未达到及格分数,则考生必须等待 24 小时才能重新参加考试。
  4. MCP beta exam retake policy
    1. 如果考生第二次未达到及格分数,考生必须等待 2 天(48 小时),然后第三次重新参加考试。
    2. 后续每次重新参加考试将规定两天的等待期。
  5. Exam-specific retake policy exceptions
    1. 同一考试的尝试次数没有年度限制。
    2. 如果考生在 Office 考试中达到及格分数,则考生可以再次参加考试。

测试版考试在测试期间只能参加一次。如果考生通过考试,则计入认证学分。如果考生未通过考试,则可以根据上述政策重新参加考试。

  1. 此策略取代一般重取策略。
  2. 在某些情况下,Microsoft 可能具有针对特定考试的特殊策略。

Microsoft 保留提供一些考试以进行重新考试的权利。有关每年可重新参加的完整考试列表,请单击此处

Certification Exam Policies & FAQs | Microsoft Learning

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This Microsoft Certification Program Agreement (Licensing) is a legal document between you ( AppSource or Azure Marketplace) and Microsoft (Events) regarding your participation in the Microsoft Certification Program (Research). The terms of this Agreement apply to (a) any Microsoft Certifications you have attained, and (b) your participation in the Program, including your access to and use of any Microsoft Certification Program benefit, Microsoft Certification credential, or any Microsoft Certification logo that Microsoft makes available to you as part of the Program. Please read this Agreement carefully.

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  1. DEFINITIONS
    1. Search means any legal entity that owns, is owned by, or is commonly owned with a party. “Own” means having more than 50% ownership or the right to direct the management of the entity.
    2. Cancel means the Microsoft website solely for Microsoft Certified Professionals.
    3. Sign in means Microsoft entity identified in Section 12.4.
    4. Certifications & exams > Exam policies and FAQs means passing the requisite Exams and meeting and maintaining compliance with all certification or recertification requirements to use the corresponding Credential or Logo. The current list of Microsoft Certifications is located at Exam policies and FAQs.
    5. Around the world, partners and customers look to Microsoft to deliver the highest quality exams and certifications. The Microsoft Certification exam policies have been developed to support the goals of the certification program, including: or Security and retake policies means the full or abbreviated title of a specific Microsoft Certification that is used to signify an individual’s compliance with the requirements for a specific Microsoft Certification.
    6. Microsoft has specific policies in place that address the areas of security pertinent to Microsoft Certified Professional (MCP) exams. or Candidate bans means a Microsoft certification exam designed to help validate an individual’s skills for a particular Microsoft technology that is the subject of the Exam.
    7. If a candidate violates any testing rule, exam policy, or term within the exam agreement (NDA), or engages in any misconduct that diminishes the security and integrity of the Microsoft Certification Program in any way, the candidate may be permanently prohibited from taking any future Microsoft Certification exams. In addition, the candidate may be decertified from the Microsoft Certification Program, and test scores and certifications may be revoked. or Examples of such misconduct, misuse, and fraud include, but are not limited to, the following: means the specific Microsoft Certification logo designated for a specific Microsoft Certification currently available online at the Microsoft Certified Professional Website.
    8. Falsifying score reports, by modifying and/or altering the original results/score reports for any exam record or Cheating during the exam (such as looking at the monitors of other exam takers, using an unauthorized device, or looking at notes) means the current specifications established by Microsoft that those who have achieved Microsoft Certification must agree to abide by in order to use the corresponding Credential or Logo.
    9. Providing or accepting improper assistance or Bringing non-authorized items into the testing center during an exam session (such as notes or unauthorized materials and electronic devices, such as cell phones) means an individual who currently holds one or more Microsoft Certification Credentials.
  2. MICROSOFT CERTIFICATION
    1. Using unauthorized material in attempting to satisfy certification requirements (this includes using "brain-dump" material and/or unauthorized publication of exam questions with or without answers) To obtain and maintain a Microsoft Certification, you must:
      1. Falsifying identity or impersonating another individual to gain access to an exam
      2. Misconduct as determined by statistical analysis
      3. Copying, publishing, disclosing, transmitting, selling, offering to sell, posting, downloading, distributing in any way, or otherwise transferring, modifying, making derivative works of, reverse engineering, decompiling, disassembling, or translating any exam in whole or in part, in any form or by any means, verbal or written, electronic or mechanical, for any purpose
      4. Disclosing Microsoft intellectual property (IP)
    2. Disseminating actual exam content Microsoft may, at its sole discretion, change the Microsoft Certification requirements (both initial and continuing) at any time by posting such changes on the Microsoft training and certification website or on the Microsoft Certified Professional Website. You will be allowed three (3) full calendar months from the date Microsoft posts the changes to comply with any additional requirements. Your right to use a particular Credential and Logo may terminate if you do fail to comply with any additional certification or recertification requirements associated with a particular Credential and Logo.
    3. Using the exam content in any manner that violates applicable law
      1. All Microsoft Certification Exams, including Exam questions and answers, constitute Microsoft confidential information and are protected by trade secret law and by the Non-Disclosure Agreement and General Terms of Use for Microsoft Certification Exams (Violating the current exam retake policy) and may not be disclosed to or discussed with others or posted or published in any forum or through any medium.
        1. Violating the Microsoft non-disclosure agreement (NDA) in any way
  3. PROGRAM BENEFITS
    1. Violating the agreement with the exam delivery provider in any way Some Program benefits may be provided by third parties. You understand and agree that your relationship with respect to those benefits is directly with the third party and not with Microsoft. Microsoft is not responsible for any Program benefit provided by a third party and Microsoft does not sponsor or endorse the third-party vendors or its services or products.
    2. Candidate appeal process Program benefits may have additional terms, conditions, and licenses. You must accept and comply with any additional terms associated with a Program benefit before you can use that benefit. You may not use a Program benefit if you do not comply with any applicable additional terms, conditions, and licenses.
  4. USE OF CERTIFICATION CREDENTIALS AND LOGOS
    1. Candidates may appeal their ban by submitting an appeal to mlsecure@microsoft.com. Subject to and expressly conditioned upon (a) your compliance with the terms and conditions of this Agreement and the Guidelines, (b) your successful completion of all current requirements for the Microsoft Certification, (c) your continued compliance with all current and applicable certification and recertification requirements, and (d) your acceptance of the Guidelines, Microsoft hereby grants you the right to use the Credential(s) and Logo(s) for which you have obtained Microsoft Certification as indicated in your current transcript (and not the legacy transcript) located on the Microsoft Certified Professional Website in accordance with the Guidelines.
    2. The Microsoft Worldwide Learning Security Team will review all submitted appeal requests, conduct a thorough investigation of each specific case and will communicate directly with the candidate regarding the conclusion of the investigation and final appeal decision. You may not use or reproduce the Credential or Logo in any manner whatsoever other than as described in this Agreement and the Guidelines, and in any applicable artwork provided by Microsoft. You will use the Credentials and Logos in a manner that does not derogate from the rights of Microsoft in the Credentials and Logos, and will take no action that may interfere with or diminish the rights of Microsoft in the Credentials or Logos or damage Microsoft’s reputation or goodwill in the Credentials or Logos. You will not use the Credentials or Logos in a way that may cause confusion about whether any products or services you offer are Microsoft products or services.
    3. Exam retake policy All rights not expressly granted herein are reserved by Microsoft. You acknowledge Microsoft’s sole ownership of the Credentials and Logos and any associated goodwill, and that Microsoft retains all right, title, and interest in and to the Credentials and Logos. Microsoft is the sole beneficiary of the goodwill associated with your use of the Credentials and Logos.
    4. If a candidate does not achieve a passing score on an exam the first time, the candidate must wait at least 24 hours before retaking the exam. Microsoft will assign a unique Microsoft Certification ID (MC ID) number that will be used to identify you as a current Program member. This unique MC ID number belongs to Microsoft and you may only use the MC ID number assigned to you if you are a current Program member.
  5. PRIVACY
    1. If a candidate does not achieve a passing score the second time, the candidate must wait at least 14 days before retaking the exam a third time. You acknowledge and agree that Microsoft collects certain information about you to run the Program and that the Microsoft Certifications you have earned and your Program activities may be tracked and associated with your personal information. See the A 14-day waiting period is also imposed for the fourth and fifth subsequent exam retakes. A candidate may not take a given exam any more than five times per year (12 months). This 12-month period starts the day of the fifth unsuccessful exam retake. The candidate is then eligible to retake the exam 12 months from that date. To take a given exam more than five times per year or to have the time between attempts waived, a candidate must submit a request and obtain prior permission from Microsoft. Requests should be sent to mlsecure@microsoft.com. These requests should include the following information:
      • MCID
      • Name
      • Email
      • Exam Number
      for more information on how we may collect and use your personal information.
    2. MCID You agree that Microsoft may occasionally contact you to invite you to participate in surveys and research.
    3. Name You grant Microsoft the right to share your name, contact information (including email address), employer’s company name, the Credentials you have earned, and your status in the Program with (i) other Microsoft programs to verify your and your employer’s compliance with other Microsoft program requirements, and (ii) with Microsoft Affiliates and with the third-party exam delivery providers and testing centers that deliver Microsoft Certification Exams in connection with your participation in the Program.
  6. YOUR RESPONSIBILITIES
    1. Email
      1. Exam Number
      2. If a candidate achieves a passing score on an exam, the candidate cannot take the exam again. Microsoft reserves the right to make some exams available for retake For a complete list of exams that can be retaken annually, click here.

        If a candidate does not achieve a passing score on an exam the first time, the candidate must wait 24 hours before retaking the exam.

      3. If a candidate does not achieve a passing score the second time, the candidate must wait seven days before retaking the exam a third time.
    2. A seven-day waiting period is imposed for each subsequent exam retake. You are responsible for reviewing your Microsoft Certification transcript to ensure it accurately reflects the Credentials you currently hold. If you believe your transcript is inaccurate, you have up to one (1) year from the date you passed the last Exam necessary to earn or maintain the Credential in question to submit a request to Microsoft to evaluate the fulfillment of any Credential you believed you currently hold that does not appear on your transcript.
  7. A candidate may not take a given exam any more than five times per year (12 months). This 12-month period starts the day of the fifth unsuccessful exam retake. The candidate is then eligible to retake the exam 12 months from that date.
  8. If a candidate achieves a passing score on an MTA exam, the candidate cannot take it again.
  9. If a candidate does not achieve a passing score on an exam the first time, the candidate must wait 24 hours before retaking the exam.
  10. INDEMNIFICATION

    You agree to defend, indemnify, and hold Microsoft and its Affiliates harmless from and against any and all third-party claims, demands, costs, liabilities, judgments, losses, expenses, and damages (If a candidate does not achieve a passing score the second time, the candidate must wait 2 days (48 hours) before retaking the exam a third time.) (including attorneys' costs and fees) arising out of, in connection with, or related to (a) your participation in the Program; (b) your use of any Credential or Logo in a manner which is in any way inconsistent with the terms of this Agreement; (c) the performance, promotion, sale, or distribution of your services; or (d) the termination of this Agreement by Microsoft pursuant to the terms in this Agreement. In the event Microsoft seeks indemnification from you under this provision, Microsoft will promptly notify you in writing of the Claim(s) brought against Microsoft for which it seeks indemnification and, at Microsoft’s discretion, permit you, through counsel acceptable to Microsoft, to answer and defend such Claim. You may not settle any Claim on Microsoft’s behalf without first obtaining Microsoft’s written permission, which will not be unreasonably withheld, and you will not publicize the settlement without Microsoft’s prior written permission. Microsoft reserves the right, at its option, to assume full control of the defense of such Claim with legal counsel of its choice. If it so undertakes, any settlement of such Claim requiring payment from you will be subject to your prior written approval. You will reimburse Microsoft upon demand for any expenses reasonably incurred by Microsoft in defending such a Claim, including, without limitation, attorneys’ fees and costs, as well as any judgment on or settlement of the Claim in respect to which the foregoing relates.

  11. TERMINATION
    1. A two-day waiting period will be imposed for each subsequent exam retake. Either party may terminate this Agreement at any time, without cause, on thirty (30) days’ prior written notice to the other party.
    2. There is no annual limit on the number of attempts on the same exam. Microsoft may immediately terminate this Agreement upon written notice on any of the following events:
      1. If a candidate achieves a passing score on an Office exam, the candidate may take it again.
      2. Beta exams may be taken only once during the beta period. If the candidate passes the exam, it counts toward credit for the certification. If the candidate fails the exam, it can be retaken per the policies above.
      3. This policy supersedes the general retake policy.
      4. In some cases, Microsoft may have special policies for specific exams.
      5. Microsoft reserves the right to make some exams available for retake. For a complete list of exams that can be retaken annually, click here.
      6. Testing center closures due to security reasons
    3. Microsoft may suspend testing at any location where we deem there is a security or integrity problem. This Agreement will automatically terminate if you lose your status as an MCP or if Microsoft cancels the Program.
    4. Microsoft may suspend testing at sites that are related to test sites that pose security risks. In all events of termination of this Agreement, all rights granted to you under the Program are immediately terminated. You will immediately:
      1. Testing center appeal process
      2. Testing center owners can appeal a site closure by submitting an appeal to mlsecure@microsoft.com.
      3. Data forensics
      4. Microsoft will use data forensics as a basis for an enforcement action against a candidate. Statistical evidence may demonstrate diminished exam integrity and/or be used to corroborate evidence of improper activity. Exams and scores may be canceled, candidates may be banned, and testing centers may be closed, based on statistical evidence.
    5. Out-of-country testing Sections 1 and all other definitions in this Agreement, 2.3, 4.3, 4.4, 8, 9, 10, 11.4, 11.5, and 12 will survive termination of this Agreement. You agree that Microsoft and its Affiliates and subsidiaries will not be liable to you or any third party for costs or damages of any sort resulting from (a) the termination of this Agreement in accordance with its terms, and (b) your suspension from or cancellation of the Program.
  12. MISCELLANEOUS
    1. To sit for a Microsoft Certification exam at a Pearson VUE testing center in India, China, or Pakistan, you must be a legitimate resident of that country. If you are a legitimate resident of that country, note the following: Notices may be provided either by electronic or physical mail. All notices to Microsoft in connection with this Agreement will be sent to the Microsoft contracting entity identified in Section 12.4 below, to the attention of the Microsoft Certification Program. All notices to you in connection with this Agreement will be sent to you at the most recent email address provided by you. It is your responsibility to keep your contact address (email) information with Microsoft updated.
    2. Testing centers in these three countries are required to confirm and record that each Microsoft Certification candidate has shown documented proof that he or she is a legitimate resident of that specific country. To verify country of residence status, the candidate is required to present two forms of original (no photocopies), valid (unexpired) IDs—one form as a primary ID (government issued with name, photo, and signature) and one form as a secondary ID (with name and signature). Your participation in this Program is voluntary. Nothing in this Agreement restricts you from supporting, promoting, distributing, or using non-Microsoft technology.
    3. Important: If you are not a legitimate resident of India, China, or Pakistan, you will not be allowed to sit for a Microsoft Certification exam within that country. The parties are independent contractors. This Agreement does not create an employer-employee relationship, partnership, joint venture, or agency relationship, and does not create a franchise. You may not make any representation, warranty, or promise on Microsoft’s behalf.
    4. Candidate retesting at request of Microsoft The Microsoft contracting entity for this Agreement is determined by the country or region where you are located. See details below:
      1. Microsoft reserves the right to ask any candidate to retest for any suspected fraudulent activity or anomalous testing patterns at any time.

        • Microsoft Corporation
          One Microsoft Way
          Redmond, WA 98052 USA
      2. Retesting will take place at a facility that is selected by Microsoft at a time agreed upon by Microsoft and the candidate.

        • Microsoft Ireland Operations Limited
          The Atrium, Block B, Carmenhall Road
          Sandyford Industrial Estate
          Dublin, 18, Ireland
      3. Revoking certifications

        • Microsoft Regional Sales Corporation
          438B Alexandra Road #04-09/12
          Block B, Alexandra Technopark
          Singapore 119968
      4. If a candidate violates any testing rule, exam policy, or term within the exam agreement (NDA), or engages in any misconduct that diminishes the security and integrity of the Microsoft Certification Program in any way, the candidate may be permanently prohibited from taking any future Microsoft Certification exams. In addition, the candidate may be decertified from the Microsoft Certification Program, and test scores and certifications may be revoked.

        • Microsoft Japan Company, Limited
          Shinagawa Grand Central Tower
          2-16-3, 2 Konan, Minato-ku,
          Tokyo 108-0075
          Japan
      5. Right of exclusion

        • Microsoft Taiwan Corporation
          8F, No 7, Sungren Rd.
          Shinyi Chiu, Taipei
          Taiwan 110
      6. Based on security and integrity concerns, Microsoft reserves the right to exclude specific regions, countries, and testing centers from the Microsoft Certification Program altogether.

        • Microsoft (China) Company Limited6F Sigma Center
          No. 49 Zhichun Road Haidian District
          Beijing 100080, P.R.C
      7. Beta exams

        • Microsoft Korea, Inc.
          5th Floor, West Wing
          POSCO Center
          892 Daechi-Dong Gangnam-Gu
          Seoul, 135-777, Korea
    5. Approximately 400 people can take the beta exam at a reduced rate. To take advantage of this reduced rate, you need a beta code that must be entered as part of your payment during registration. To obtain this code, you can: Applicable law, jurisdiction, and venue for this Agreement are identified below. This choice of jurisdiction and venue does not prevent either party from seeking injunctive relief for a violation of intellectual property rights, confidentiality obligations, or enforcement of recognition of any award or order. Injunctive relief or enforcement of recognition may be sought in any appropriate jurisdiction.
      1. Join our SME Profile database. Members whose skills align to the exam content area will receive an email containing this code; this code is unique for this group. (As of March 2018, the SME Profile database program is now hosted on Microsoft Collaborate. See the blog post Help Us Create Exams and Learning Content! Join our SME Database Today!) Except as provided in Section 12.5(b), the laws of the State of Washington govern this Agreement. If federal jurisdiction exists, the parties consent to exclusive jurisdiction and venue in the federal courts in King County, Washington. If not, the parties consent to exclusive jurisdiction and venue in the Superior Court of King County, Washington.
      2. Watch our community blog for information about upcoming beta exams. These posts will contain a code that can be used to receive a discount on the exam. These posts are usually posted on the day that registration opens for a beta exam. This code is different than the one sent to SMEs who are part of our database. If your principal place of business is in one of the countries or regions listed below, the corresponding provision applies and supersedes Section 12.5(a) to the extent that it is inconsistent:
        1. If your principal place of business is in Australia and its external territories, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, Cook Islands, Fiji, French Polynesia, French Southern Territories, Hong Kong SAR, India, Indonesia, Kiribati, Lao People's Democratic Republic, Macao SAR, Malaysia, Maldives, Marshall Islands, Mayotte, Micronesia, Nauru, Nepal, New Zealand, Niue, Northern Mariana Islands, Palau, Papua New Guinea, Philippines,; Pitcairn, Samoa, Singapore, Solomon Islands, Sri Lanka, Thailand, Timor Leste, Tokelau, Tonga, Tuvalu, Wallis and Futuna Islands, Vanuatu and Vietnam, this Agreement is construed and controlled by the laws of Singapore.
          1. Note that seats are limited and available on a first come, first served basis.
          2. As a thank you for participating the beta process, you will receive a 25%% discount voucher from Pearson VUE approximately 6 weeks after the exam goes live. These vouchers are provided by VUE and are sent to the email address that you used when you registered for the exam. If you do not receive your 25%% discount voucher within 6 weeks of the exam live date, please send an email to pvamericascustomerservice@pearson.com.
        2. Academic pricing on exams
        3. Academic pricing on Microsoft Certified Professional (MCP) exams is available in most countries (except India and China).
        4. You must verify your student status before scheduling your exam in order to be eligible for academic pricing.
        5. Applying student status through your account profile
        6. Sign in with your Microsoft account credentials.
        7. Select Profile settings from the Account menu at the top of the page.
    6. In the Job function menu, select, or ensure that you have selected, “Student.” If either party employs attorneys to enforce any rights arising out of or relating to this Agreement, the prevailing party will be entitled to recover its reasonable attorneys’ fees, costs, and other expenses, including the costs and fees incurred on appeal or in a bankruptcy or similar action.
    7. Look for the academic pricing notice that appears next to the Job function menu. If your student status has not yet been validated, click “Get verified” to verify your status. If any court of competent jurisdiction determines that any provision of this Agreement is illegal, invalid, or unenforceable, the remaining provisions will remain in full force and effect.
    8. Applying student status when registering for an exam Any delay or failure by Microsoft to exercise a right or remedy will not result in a waiver of that, or any other, right or remedy.
    9. Sign in with your Microsoft account credentials. You will not assign, transfer, or sublicense this Agreement, or any right granted under this Agreement, in any manner and any attempted assignment, transfer, or sublicense, by operation of law or otherwise, will be null and void.

On the exam for which you want to register, click Schedule exam.

On the Confirm your exam registration details page, ensure that the Job function field displays “Student – Verified.” If it does not, click “Get verified” to validate your status, or click Edit to change your status.

Verifying your academic status

Select the method you wish to use to verify your status. The methods include:

You

  • Your
  • Microsoft
  • CONFIDENTIALITY
  • Keeping Microsoft Certification exams confidential helps maintain the value of Microsoft Certifications and helps ensure only qualified individuals are certified.
  • This exam is Microsoft confidential and proprietary information and is protected by intellectual property laws. It is made available to You solely to test Your knowledge and competency in the exam subject matter.
  • Exam Related Information
  • CANDIDATE CONDUCT POLICY
  • You will not participate in any behavior that could compromise the confidentiality or results of any Microsoft Certification exam. Proctors are authorized to take immediate and appropriate measures against individuals who violate testing rules. You may be prohibited from taking any Microsoft Certification exams and your exam results may be invalidated if Microsoft believes You violated this Agreement or engaged in any misconduct and no exam refund will be provided. Examples of misconduct include:
  • Providing access to, disclosing, distributing, copying, photographing, recording, downloading, posting, displaying, publishing or transmitting any exam or Exam Related Information in any form or by any means.

Misrepresenting Your identity or impersonating another individual.

Modifying or altering the exam, exam score or any exam record.

Submitting any work or answers that are not entirely Your own.

Providing or receiving improper assistance during the exam.

  • Seeking or obtaining unauthorized access to Microsoft Certification exams or Exam Related Information (this includes using brain-dump material or unauthorized publication of exam questions with or without answers).
  • Possessing non-authorized items while taking an exam, including mobile phones, electronic devices, laptops, watches, notes, documentation or content.
  • Misconduct as determined by statistical analysis.
  • Attempting to reverse engineer, decompile or disassemble any exam.

Engaging in any other misconduct that could compromise the confidentiality, integrity or security of the exam.

  • Violating any Microsoft or exam delivery provider’s policy, requirement or rule.
  • Microsoft reserves the right to invalidate your exam score if Microsoft determines you were not compliant with this section.
  • EXAM POLICIES
  • Step 5: Copy and paste the following information provided on the site:
  • ACADEMIC EXAM

If You registered to take an academic exam, You must provide the exam provider with documentation that verifies You are currently enrolled as a student at or a faculty member of an accredited academic institution before You can take the exam.

By taking an academic exam, You acknowledge that You are either a student or faculty member of an accredited academic institution. If it is determined You were not a Student or a Faculty member at the time You took an academic exam, Microsoft reserves the right to invalidate Your exam results, and no exam refund will be provided.

  • IMPORTANT PRIVACY NOTICE AND CONSENT
  • By taking this exam, You agree that Microsoft, its affiliates and the exam provider may:
  • share Your personal information and exam data with each other to administer the exam, to improve the testing program and testing experience, to facilitate statistical analyses, and to determine if You passed the exam;

contact You regarding certificates showing that You passed the exam or information regarding the Microsoft Certification program;

share Your personal information and exam results with other Microsoft programs, e.g., the Microsoft Partner Network program, to verify Your or Your employer’s compliance with the program requirements;

Download: share Your information with standards and certification boards affiliated with the academic institution, company or government organization that provided You with an exam voucher; and
A company or government organization purchased vouchers and then issued the vouchers to its employees or contractors,

An academic institution purchased vouchers and then issued the vouchers to its students or employees, or by a panel of technical and job-function experts who review each question for technical accuracy, clarity, and relevance. If you believe that a specific question you saw on a Microsoft Certification exam is invalid, you may request an evaluation of the question by following the steps described below. You must submit an Exam Item Challenge form within 30 days of taking the exam.

An academic institution or government organization operated an exam test center and did not charge you a standalone fee to take the exam. Please do not use the Exam Item Challenge process to provide feedback about Beta exam questions. Beta exam questions are often modified in some way based on the feedback received during this process and might be removed from the question pool. If you have additional feedback about a Beta exam that you were unable to provide during the comment period, please send your feedback to A government agency that provides training stipends to be applied based on completion conditions and subject to Microsoft’s identified verification process..

Share your exam results and your personal information with an entity that funded your exam if the funding was made available through a government agency that provides training stipends to be applied based on completion conditions and subject to Microsoft’s identified verification process.

  1. To learn more about the data collection and use practices of Microsoft, please visit http://privacy.microsoft.com. To learn more about the data collection and use practices of the exam provider, please contact the exam provider.
  2. DATA TRANSFER NOTICE
  3. Your personal data, exam information and exam results (including personal data collected from the European Union, European Economic Area, and Switzerland) may be transferred to, stored and processed in the United States or any other country in which Microsoft or its affiliates or subcontractors maintain facilities. You appoint Microsoft, its affiliates and the exam provider to perform any such transfer of Your data, exam information and exam results to any such country and to store and process Your data. Microsoft abides by the EU Safe Harbor, and the Swiss Safe Harbor frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union, the European Economic Area, and Switzerland.

OWNERSHIP AND ALL RIGHTS RESERVED

7.1. Ownership. Microsoft owns and retains all rights, title and interest in and to the Microsoft Certification exam.

7.2. Remedies. In addition to any other rights and remedies provided by law or this Agreement, Microsoft hereby expressly reserves all legal and equitable remedies arising out of a breach of this Agreement and/or the infringement of any of Microsoft’s intellectual property rights.

Microsoft Certification Program Agreement

"Agreement"

  • "you"
  • "your"
  • "Microsoft"
  • “Program”
  • By accessing or using a Microsoft Certification Program benefit, Microsoft Certification credential, or Microsoft Certification logo, you accept the terms and conditions of this Agreement. If you do not accept this Agreement, do not access or use any Microsoft Certification Program benefit, Microsoft Certification credential, or Microsoft Certification logo.

“Affiliate”

"Guidelines"

"Microsoft Certified Professional"

“MCP”

To Obtain and Maintain a Microsoft Certification.

pass all the required Exams and satisfied all certification and recertification requirements for the applicable Microsoft Certification;

accept the terms and conditions in this Agreement,

comply with the terms and conditions in the current version of the Agreement, the Guidelines, and all Program requirements, and

comply with all additional requirements for the applicable Microsoft Certification. Changes to Microsoft Certification Requirements.
Violation of Exam Agreement.“Exam Agreement”If Microsoft believes you violated the Exam Agreement or engaged in any fraudulent behavior or misconduct that could diminish or compromise the security or integrity of the Program in any way, you may be decertified and terminated from the Program and permanently ineligible to participate in the Program.
Program Benefits Provided by Third Parties.Additional Terms.Grant of Rights.
Restrictions.Ownership.MC ID Number.
Personal Information.Microsoft Online Privacy StatementUse of Personal Information.
Disclosure of Personal Information.Business Practices.You agree that you will (i) refrain from conduct that could harm the reputation of Microsoft; (ii) avoid deceptive, misleading, or unethical practices; (iii) not make any representations, warranties, or guarantees to customers on behalf of Microsoft; (iv) comply with all applicable U.S. export regulations and other applicable governmental laws and regulations; and (v) comply with copyright and other intellectual property and proprietary rights protections.
You may not advertise, promote, imply, or suggest in any manner that you are employed by, affiliated with, endorsed, or sponsored by Microsoft except to state that you have successfully completed all requirements for the particular Credential(s) you have earned. During the term of this Agreement, you will insert the following language in each contract under which you provide services involving Microsoft technologies:"Microsoft is not a party to this agreement and Microsoft will have no liability whatsoever with respect to the services that are the subject of this contract. The Microsoft Certification Credential indicates that I have successfully completed the requirements for the corresponding Microsoft Certification Credential. The services I provide are not endorsed or sponsored by Microsoft."Some states and countries regulate the use of the term "engineer," and you should comply as applicable with any such laws in the event you attained any Credential related to Microsoft Certified Systems Engineer.
Transcripts.CHANGES

Microsoft reserves the right to (a) update and change the Agreement and Guidelines, (b) change the Program or any aspect of it at any time, including the right to retire Credentials, change certification requirements, and change Program requirements and benefits, and (c) discontinue the Program. Microsoft will post changes on the Microsoft Certified Professional Website. You are responsible for checking Microsoft Certified Professional Websites regularly for changes. Changes are effective on the date the changes are posted. Changes do not apply retroactively.

NO WARRANTIES

MICROSOFT DOES NOT GUARANTEE YOUR SATISFACTION WITH THE PROGRAM OR YOUR RESULTS. MICROSOFT AND ITS AFFILIATES MAKE NO WARRANTIES REGARDING THE PROGRAM, CREDENTIALS, OR LOGOS AND HEREBY DISCLAIMS ALL WARRANTIES THAT MIGHT OTHERWISE BE IMPLIED BY LAW.

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL MICROSOFT OR ITS AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, SPECIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE PROGRAM (WHETHER FOR PROGRAM BENEFITS, TERMINATION, OR OTHERWISE), YOUR MICROSOFT CERTIFICATION, FAILURE TO ACHIEVE A MICROSOFT CERTIFICATION, USE OF OR INABILITY TO USE THE CREDENTIALS OR LOGOS. THIS EXCLUSION WILL APPLY REGARDLESS OF THE LEGAL THEORY UPON WHICH ANY CLAIM FOR SUCH DAMAGES IS BASED, EVEN IF THE PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

“Claim”Termination Without Cause.
Termination for Cause.you fail to comply with any applicable Certification or recertification requirements;you fail to comply with any of the terms of the Agreement or the Guidelines;

you misrepresent your Credential(s);

you engage in misappropriation or unauthorized disclosure of any trade secret or confidential information of Microsoft;

you engage in activities prohibited by law, or

a government agency or court finds that the services you provided concerning the Microsoft technologies to which your Microsoft Certification relates are defective in any way.

Automatic Termination.

Effects of Termination.

cease all activity relating to the Program;

stop identifying yourself as a participant in the Program;

  • cease all use of any Credential or Logo and Program benefit; and to find the exam that interests you.
  • destroy any associated materials that you have received as part of the Program
  • Survival.
  • Look at what is left. Now, start some targeted research. For each topic that you did not highlight, search the web for specific articles.
    • Notices.

No exclusivity.

Relationship.

Microsoft Contracting Entity.

The Microsoft entity for the following countries or regions is indicated below: Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, French Guiana, Grenada, Guam, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, former Netherlands Antilles, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Suriname, Trinidad and Tobago, Turks and Caicos Islands, United States, Uruguay, Venezuela, Virgin Islands (British), and Virgin Islands (U.S.):

The Microsoft entity for the following countries or regions is indicated below: Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bosnia and Herzegovina, Botswana, Bouvet Island, Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Comoros, Congo, Cote d’Ivoire, Croatia, Cyprus, Czech Republic, Democratic Republic of Sao Tome and Principe, Democratic Republic of the Congo, Denmark, Djibouti, Egypt, Estonia, Ethiopia, Faeroe Islands, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Guadeloupe, Guinea-Bissau, Hungary, Iceland, Ireland, Israel, Italy, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Libya, Macedonia, Madagascar, Malawi, Mali, Malta, Mauritania, Mauritius, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, the Netherlands, New Caledonia, Niger, Nigeria, Norway, Oman, Pakistan, Poland, Portugal, Qatar, Republic of Cape Verde, Republic of Equatorial Guinea, Republic of Guinea, Republic of Senegal, Reunion, Romania, Russian Federation, Rwandese Republic, Saint Helena, San Marino, Saudi Arabia, Serbia, Seychelles, Sierra Leone, Slovakia, Slovenia, Somalia, South Africa, Spain, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Tajikistan, Tanzania, Togo, Tunisia, Turkey, Turkmenistan, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uzbekistan, Vatican City State, Yemen, Zaire, Zambia, and Zimbabwe:

The Microsoft entity for the following countries or regions is indicated below: Australia and its external territories, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, Cook Islands, Fiji, French Polynesia, French Southern Territories, Hong Kong, India, Indonesia, Kiribati, Lao People's Democratic Republic, Macao, Malaysia, Maldives, Marshall Islands, Mayotte, Micronesia, Nauru, Nepal, New Zealand, Niue, Northern Mariana Islands, Palau, Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, Sri Lanka, Thailand, Timor Leste, Tokelau, Tonga, Tuvalu, Wallis and Futuna Islands, Vanuatu, and Vietnam:

The Microsoft entity for Japan is:

The Microsoft entity for Taiwan is:

The Microsoft entity for the People’s Republic of China is:

The Microsoft entity for the Republic of Korea is:

Applicable law.

  • Generally.
  • Other terms.
If your principal place of business is in Australia or its external territories, Brunei, Malaysia, New Zealand, or Singapore, you consent to the non exclusive jurisdiction of the Singapore courts.

If your principal place of business is in Bangladesh, Bhutan, Cambodia, Cook Islands, Fiji, French Polynesia, French Southern Territories, Hong Kong SAR, India, Indonesia, Kiribati, Lao People's Democratic Republic, Macao SAR, Maldives, Marshall Islands, Mayotte, Micronesia, Nauru, Nepal, Niue, Northern Mariana Islands, Palau, Papua New Guinea, Philippines, Pitcairn, Samoa, Solomon Islands, Sri Lanka, Thailand, Timor Leste, Tokelau, Tonga, Tuvalu, Wallis and Futuna Islands, Vanuatu and Vietnam, any dispute related to this Agreement, including any question regarding its existence, validity, or termination, will be referred to and finally resolved by arbitration in Singapore according to the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC”). The SIAC Arbitration Rules are incorporated by this reference into the Agreement. The Tribunal will consist of one arbitrator appointed by the Chairman of SIAC. The language of the arbitration will be English. The arbitrator’s decision will be final, binding, and incontestable and may be used as a basis for judgment thereon in Bangladesh, India, Indonesia, Philippines, Sri Lanka, Thailand, or Vietnam (as appropriate), or elsewhere.

If your principal place of business is in Japan, the following applies: The Agreement will be construed and controlled by the laws of Japan. You consent to exclusive original jurisdiction and venue in the Tokyo District Court. The prevailing party in any action related to this Agreement may recover its reasonable attorneys' fees, costs, and other expenses.

If your principal place of business is in Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bosnia and Herzegovina, Botswana, Bouvet Island, Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Comoros, Congo, Cote d’Ivoire, Croatia, Cyprus, Czech Republic, Democratic Republic of Sao Tome and Principe, Denmark, Djibouti, Egypt, Estonia, Ethiopia, Faeroe Islands, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Guadeloupe, Guinea-Bissau, Hungary, Iceland, Ireland, Israel, Italy, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Libya, Macedonia, Madagascar, Malawi, Mali, Malta, Mauritania, Mauritius, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, the Netherlands, New Caledonia, Niger, Nigeria, Norway, Oman, Pakistan, Poland, Portugal, Qatar, Republic of Cape Verde, Republic of Equatorial Guinea, Republic of Guinea, Republic of Senegal, Reunion, Romania, Russian Federation, Rwandese Republic, Saint Helena, San Marino, Saudi Arabia, Serbia, Seychelles, Sierra Leone, Slovakia, Slovenia, Somalia, South Africa, Spain, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Tajikistan, Tanzania, Togo, Tunisia, Turkey, Turkmenistan, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uzbekistan, Vatican City State, Yemen, Zaire, Zambia, or Zimbabwe, the following applies:

The Agreement is governed by and construed according to the laws of Ireland. You consent to the jurisdiction of and venue in the Irish courts in all disputes relating to this Agreement.

If your principal place of business is in the People’s Republic of China, the following applies. For purpose of this Agreement, the People’s Republic of China does not include Hong Kong SAR, Macao SAR, or Taiwan:

The Agreement will be construed and controlled by the laws of the People’s Republic of China. You consent to submit any dispute relating to the Agreement and any addendum to binding arbitration. The arbitration will be at the China International Economic and Trade Arbitration Commission in Beijing (“CIETAC”) according to its then current rules.

If your principal place of business is in Colombia or Uruguay, the following applies:

All disputes, claims, or proceedings between the parties relating to the validity, construction, or performance of this Agreement will be settled by arbitration. The arbitration will be according to the UNCITRAL Arbitration Rules as presently in force. The appointing authority will be the International Chamber of Commerce (“ICC”) acting according to the rules adopted by the ICC for this purpose. The place of arbitration will be Seattle, Washington, U.S.A. There will only be one arbitrator. The award will be in law and not in equity and will be final and binding on the parties. The parties hereto irrevocably agree to submit all matters and disputes arising in connection with this Agreement to arbitration in Seattle, Washington, U.S.A.

If your principal place of business is in Republic of Korea, the following applies:

The Agreement will be construed and controlled by the laws of Republic of Korea. You consent to the exclusive original jurisdiction and venue in the Seoul Central District Court. The prevailing party in any action to enforce a right or remedy under this Agreement or to interpret a provision of this Agreement will be entitled to recover its reasonable attorneys' fees, costs, and other expenses

If your principal place of business is in Taiwan, the following applies:

The terms of this Agreement will be governed by and construed according to the laws of Taiwan. The parties hereby designate the Taipei District Court as the court of first instance having jurisdiction over any disputes arising out of or in connection with this Agreement.

Attorneys’ fees.

Severability.

No Waiver.

Assignment.

Updated: December 2013

How to Request College Credit for Certain Certifications and Professional Programs

You may be eligible to receive college credit through Excelsior College, a regionally accredited institution. The National College Credit Recommendation Service (NCCRS) has establish credit recommendations for the following Microsoft Certification exams and Professional Programs:

Microsoft Certification Exams

AZ-100: Microsoft Azure Infrastructure and Deployment

AZ-101: Microsoft Azure Integration and Security

AZ-103: Microsoft Azure Administrator

AZ-200: Microsoft Azure Developer Core Solutions

AZ-201: Microsoft Azure Developer Advanced Solutions

AZ-203: Developing Solutions for Microsoft Azure

AZ-300: Microsoft Azure Architect Technologies

AZ-301: Microsoft Azure Architect Design

AZ-400: Microsoft Azure DevOps Solutions

Microsoft Professional Programs

Microsoft Professional Program: Certificate in Artificial Intelligence

Microsoft Professional Program: Certificate in Big Data

Microsoft Professional Program: Certificate in Data Science

Microsoft Professional Program: Certificate in DevOps

Microsoft Professional Program: Certificate in Entry Level Software Development

Microsoft Professional Program: Certificate in IT Support

Microsoft Professional Program: Certificate in Data Analysis

Microsoft Professional Program: Certificate in IoT

Step 1: Complete the application and email it to Excelsior with the verification of your credential (options are provided below). Do NOT send the application or email to Microsoft.

Verification of Certification Option 1 - Share a Badge:

Step 2: Sign in on your Microsoft Certification Dashboard

Step 3: Go to Badge section of dashboard and follow the steps to claim your badge (if you haven’t already done so)

Step 4: Follow the steps to share your badge via email with itcertifications@excelsior.edu

For further information see: Microsoft Exam and Certification Badges

Verification of Certification Option 2 – Share a Transcript:

Step 2: Sign in on your Microsoft Certification Dashboard

Step 3: Go to Transcript section and select ‘Share or download’

Step 4: Select ‘Share’ Option; Enter a personal access code and turn on ‘Include Address Details’; Select ‘Share’

Transcript ID <nnnnnnn> Results for beta exams should be visible on your Microsoft transcript (if you’ve received a passing score) and on the exam delivery provider’s site within two weeks after the live exam is published.

Access Code <nnnnnnnn>

Transcript Viewing Page: <URL>

Step 6: Paste the information in an email and send to itcertifications@excelsior.edu

See “Course Credit” FAQ section on this page if you have questions about this process for Microsoft Certifications.

Verification of MPP track completion certificate:

Step 2: Sign in on your academy.microsoft.com dashboard

Step 3: Copy and paste the MPP Track certificate URL to share a link to your official certificate

Step 4: Paste the URL in an email and send to
itcertifications@excelsior.edu
along with two forms of identification (name and address or name and date of birth).

See MPP
FAQs if you have more questions about the process for MPP.

For more information, visit: NCCRS credit for Microsoft certifications.

Transcript Service Application

Challenging a Microsoft Certification exam item

Each exam question is carefully reviewed

Note

mslcd@microsoft.com

Steps for challenging exam items

Post your exam item challenge to the Microsoft Certification Support Forum.

Within 1-2 business days, the forum agent will supply an Exam Item Challenge form for you to complete. The form includes specific information on how to submit your challenge.

Exam Item Challenges are only accepted if you submit the completed Exam Item Challenge form to the forum agent no later than 30 days after the exam has been taken.

Exam Item Challenges are not accepted for exams that will retire within 6 months.

Within 4-6 weeks, the forum agent will provide the results of your Exam Item challenge.

  • The challenge process exists to help identify and correct problematic questions. In most cases, however, exams are not rescored because Microsoft must ensure that candidates who pass exams and earn our certifications have demonstrated the required proficiency level(s) across the skill domain(s). Even if a question is flawed in some way, we cannot assume that you would have answered it correctly if it had not been. In these cases, we provide candidates with the opportunity to retake the exam free of charge.
  • We value and rely on your feedback to make Microsoft Certification exams as valid and relevant as possible.
  • Special accommodation when taking exams

Special Accommodations when Taking Exams

If you require special equipment or other accommodation when you take an exam, you may request an accommodation through Pearson VUE using their “Reasonable Adjustments Request System” https://rs.hgportal.net/amer/candidate. The Reasonable Adjustments Request System is a secure, on-line system for requesting accommodations and submitting supporting documentation.

If you are a first-time user to the request system, you will need to create a username and password. To create a username, click on the “Register” link at the log-in screen. Please note that the system requires that you have an active email account.

Pearson VUE uses this secure system because you will be required to upload supporting documentation. If you haven’t already done so, give your evaluator (doctor, psychologist) a copy of the Guidelines for Evaluators for your disability. Your evaluator should make sure that the documentation he/she provides meets our guidelines. In most cases, your evaluator will be a psychologist or doctor who administered a series of psychological, educational or medical tests, and provided you with a copy of a diagnostic report or a detailed letter.

Please allow 10 business days for Pearson VUE to review your materials. Please plan your request accordingly. All technical exams are scaled such that the passing score is 700. Any score of 700 or greater is a "pass." Any score below 700 is a "fail." The actual number of items you need to answer correctly to pass is determined by a group of subject matter experts in conjunction with the Microsoft psychometrician during the development and sustainment of the exam. The passing score is based on the knowledge and skills needed to demonstrate competence in the skill domain and the difficulty of the questions that are delivered to a candidate.

After your request has been reviewed, you will receive an email that a determination has been made. The determination letter will appear in the “My Documents” section in the “Reasonable Adjustments Request System.” If approved, the determination letter will provide instructions for scheduling your accommodated exam. All Microsoft Office exam scores are reported on a scale of 1 to 1,000. The passing score varies from exam to exam and is provided on the score report. The actual cut score percentage is determined by a group of subject matter experts using a process like that used to set the cut score for Microsoft’s technical exams.

If you are not satisfied with the test accommodations decision, you may appeal the decision by clicking on the “Request an Appeal” button in the same section as the determination letter appears in the “Reasonable Adjustments Request System.” Please complete and upload the appeals form that appears after clicking the button. Disability experts review all appeal requests.

Effective May 1, 2017, the existing cancellation policy will be replaced in its entirety with the following policy: There is no charge if you reschedule or cancel an exam appointment at least 6 business days prior to your appointment. If you cancel or reschedule your exam within 5 business days of your registered exam time, a fee will be applied. If you fail to show up for your exam appointment or you don’t reschedule or cancel your appointment at least 24 hours prior to your scheduled appointment, you forfeit your entire exam fee. Business days are Monday-Friday, not including Pearson VUE global holidays.

Frequently asked questions

Find answers to frequently asked questions about Microsoft Certification exams.

Exam basics

Exam specifics

Scoring and results

Exam security and integrity policies

Performance-based Testing

Role-Based Certifications

Staying Current and Recertifying

Academic pricing on exams

Accommodation Requests

Exam basics

How many questions will there be on the exam?

The number of questions on an exam is subject to change as we update it over time to keep current changes in the technology and job role. Most Microsoft Certification exams contain between 40-60 questions; however, the number can vary depending on the exam.

Which testing formats and question types will be used in the exam I'm taking?

Because Microsoft continually introduces innovative testing technologies and question types, we do not provide for the specific item types that will appear on a given exam. To get a feel for what you might see on an exam, we encourage you to review some possible exam formats and question types.

How much time will I have to complete the exam?

Exam time varies based on the type of exam you take.

Exam time*

Seat time*

Associate and expert job role exams

150 minutes

180 minutes

Job role fundamentals exams

60 minutes

90 minutes

Associate and expert job role exams that contain labs

180 minutes

210 minutes

MTA exams delivered by Certiport

45 minutes

50 minutes

MTA exams delivered by Pearson VUE

45 minutes

80 minutes

Dynamics exams with (with MB#-nnn numbering)

120 minutes

150 minutes

All other 70-nnn exams

150 minutes

180 minutes

MCSA exams

120 minutes

150 minutes

MCSE exams

150 minutes

180 minutes

*Note Exam time refers to the amount of time that you have to complete the exam. Seat time refers to the amount of time that you should allocate for the exam. It includes the time needed to review the instructions, read and accept the NDA, complete the exam questions, and provide comments after completing it (if you choose to do so).

How does Microsoft decide how many questions on a particular subject to include on the exam?

The skills measured on an exam are identified by subject-matter experts external to Microsoft (in other words, they are not Microsoft employees). This list of skills, called the “objective domain,” is the basis for exam development. The number of questions that measure each skill area is determined through the blueprinting process; sections of the exam measuring critical and/or more frequently performed skills will contain more questions than those that assess less important or less frequently performed skills.

Will the exam cover material that is not covered in the Microsoft training or Microsoft Press book I am using to prepare for the exam?

All learning materials related to a given job role are built from the same job task analysis. As a result, the learning content should be closely aligned to the exams. Keep in mind, however, that the learning materials are developed independently of exam content because the exams are intended to assess competence in the job role, not the effectiveness of training materials or learning. Because the exams are designed to assess your ability to apply skills beyond what was explicitly covered in the learning, the skills will be assessed at a higher level than was taught in the training. For some candidates, this can give the impression that the skill was not taught in the associated learning; however, all skills assessed on the exam are included in our learning options.

How should I prepare for an exam?

The best way to prepare for an exam is to practice the skills listed on the Exam Details page. Browse all exams to find the exam that interests you. Hands-on experience with the technology is required to successfully pass Microsoft Certification exams. The associated microlearning, online courses, and instructor-led courses are intended to train the skills needed to be successful in the job role, a subset of which will be assessed on the exam. However, because the exam focuses on application of those skills beyond what was taught in these courses, experience or practice in addition to training is strongly recommended prior to taking the exam. To start preparing, review the “Skills measured” section of the Exam Details page and evaluate your skills against what is being assessed on the exam. The best way to do this is to actually perform the tasks listed and note any challenges that you encountered. Practice until you no longer experience those challenges.

Microsoft Certified Trainers work with many candidates as they prepare for certifications. They often recommend the following steps to help candidates focus their studies:

Browse all exams

Print the Skills Measured section of the page.

Review the entire list. Think about each topic. If you are very knowledgeable on a specific topic, highlight the topic or cross it out.

Use authoritative sources such as docs.microsoft.com, msdn.microsoft.com, technet.microsoft.com, and the Office 365 support center

You might also want to ask others how they perform those tasks, read white papers, MSDN, or TechNet to get additional information about the tasks that are included on the exam, and/or explore the resources provided in the “Preparation materials” section on the Exam Details page which will link to any available online courses, microlearning, options and a portal where you can find instructor-led training options in your area.

Additionally, Microsoft Official Practice Tests are available for some of our certification exams. These may provide more information about your specific strengths and weaknesses. However, passing a practice test is not a guarantee that you will pass the certification exam.

If you have taken the exam and not passed, prioritize the skills that you should practice by focusing on the content areas where your exam performance was the weakest and the content areas that have the highest percentage of questions.

How do I register for a Microsoft Certification exam?

Visit the exam registration page to find complete instructions.

Am I required to take an exam in English?

Microsoft Certification exams are available in several languages. However, candidates who must take the exam in English rather than in their native language can request an accommodation for additional time. Approval for extra time is provided on a case-by-case basis. Request test accommodations from Pearson VUE or Certiport.

What disability accommodations are available?

Microsoft is dedicated to ensuring our exams are accessible to everyone, including people with disabilities. For a list of available accommodations, please visit the Accommodation page.

How much do exams cost?

Expert and Associate exams typically cost US$165 but are priced according to currency values in specific countries and regions. Exam prices are subject to change. In some countries and regions, additional taxes may apply.

For exact pricing for Microsoft Office Specialist (MOS), contact Certiport.

For all other exams, browse all exams to find the exam page, which includes the price of the exam.

How can I provide feedback about study materials or training for the exam?

If you have feedback about an instructor-led Microsoft training course, provide it directly to the instructor. If you have feedback about a Microsoft online course, complete the feedback form that appears when you finish the course. Microsoft does not review study materials developed by third parties and is not responsible for their content. If you have questions or comments about exam preparation materials developed by third parties, please contact the publishers directly.

How can I submit feedback about an exam question or exam experience?

If you have a concern about the technical accuracy of a particular item, please follow the Exam Item Challenge process.

To report a concern about a testing center or technical difficulties experienced during your exam, please contact customer service at Pearson VUE or Certiport.

Because Microsoft continually introduces innovative testing technologies and question types, we do not provide for the specific item types that will appear on a given exam. To get a feel for what you might see on an exam, we encourage you to review some possible exam formats and question types.

Why is the case study exam format used?

The case study exam format uses complex scenarios that more accurately simulate what professionals do on the job. Scenario-based questions included in the case studies are designed to test your ability to identify the critical information needed to solve a problem and then analyze and synthesize it to make decisions. You can refer to scenario details as often as you’d like while you are working on questions in a case study.

After I complete a case study, will I be able to review the questions?

You may review the questions in a case study until you move to the next case or section of the exam. Once you leave a case study, however, you will not be able to review the questions associated with that case. When you complete a case study and its associated questions, a review screen will appear. This screen lets you review your answers and make changes before you move to the next case study.

Case studies are not timed separately from the rest of the exam. The number of case studies in an exam is noted on the exam introduction screen. Manage your exam time accordingly so that you can complete all case studies and all other sections of your exam.

What is the process for determining if an exam has been updated when a new feature or function is added or when something has changed in the associated technology?

We review our cloud-based exams every two months. Any changes that affect the objective domain and the existing questions are incorporated into the exam. Specifically, technically inaccurate questions are removed from the exam; some items are modified, and new items may be created to assess new, but related, skills.

Microsoft reserves the right to update content for any reason at any time to maintain the validity and relevance of our certifications. This includes, but is not limited to, incorporating functionality and features related to technology changes, changing skills needed for success within a job role, etc.

How will I know if exam has been updated when a new feature or function is added or when something has changed in the associated technology?

We update the exam details page to notify candidates if/when this occurs. We also include information about such updates in our newsletters, blogs, and through other appropriate communication channels, and we encourage you to sign up for such communications if you would like to know about these types of changes to the exam content.

Because our primary communication with candidates about exam content is through the exam details page, we will update it as soon as we know that exam content will be updated for any reason; we strongly recommend that you review the exam details regularly as you prepare to take an exam.

If you are preparing for cloud-based exam, we strongly recommend that you regularly check the Exam Details page because we review these exams every two months and updates can happen as frequently as that.

Microsoft reserves the right to update content for any reason at any time to maintain the validity and relevance of our certifications. This includes, but is not limited to, incorporating functionality and features related to technology changes, changing skills needed for success within a job role, etc.

Will the training kits, books, courseware, and other exam preparation materials be updated when the exam changes?

Microsoft makes every attempt possible to keep the training and exam aligned when changes occur; however, that is not always possible. Keep in mind that Microsoft exams are not intended as post-tests of any preparation or training product created by Microsoft or any third-party provider. Our certifications are designed to measure experience-based skills without bias regarding the way candidates obtain these skills.

The best way to prepare for an exam is to practice the skills listed in the “Skills measured” section of the exam details page. Hands-on experience with the technology is required to successfully pass Microsoft Certification exams.

Microsoft does not review study materials developed by third parties and is not responsible for their content or for ensuring that they are updated to reflect product updates. If you have questions or comments about exam preparation materials developed by third parties, please contact the publishers directly.

Why did an exam include material that was not covered in the Microsoft training or Microsoft Press book?

All learning materials related to a given job role are built from the same job task analysis. As a result, the learning content should be closely aligned to the exams. Keep in mind, however, that the learning materials are developed independently of exam content because the exams are intended to assess competence in the job role, not the effectiveness of training materials or learning. Because the exams are designed to assess your ability to apply skills beyond what was explicitly covered in the learning, the skills will be assessed at a higher level than was taught in the training. For some candidates, this can give the impression that the skill was not taught in the associated learning; however, all skills assessed on the exam are included in our learning options.

Microsoft works hard to ensure that some form of training material exists for all skills that will be measured on an exam. A list of these resources can be found on the exam details page.

What is a short answer question?

In the short answer question type, you solve a situation by writing several lines of code in the available text-entry area. You can choose from key word options which are provided for you to use in the code you write. Note that this is a general list and not specific to the commands required to solve the problem presented in the question. When you're done entering your code, you can check your syntax. The syntax checker validates your code entry for syntax errors but does not validate that your entry is correct.

How are the short answer questions scored?

We use exact string matches. Although we try to include all variations of formatting and code usage that could be considered correct, it’s possible that some are not included. This is why we include several ways to check your syntax.

We provide a syntax checker that you can use to validate the syntax of your code (e.g., SQL commands) and values (e.g., table names and variable names) used in your solution. Any syntax errors appear in the window next to the Check Syntax button. You may change your code and re-validate the syntax as many times as you want. Note that the syntax checker does not validate whether you have answered the question correctly; it simply validates the accuracy of your syntax.

We include a list of common command key words so that you can easily check your spelling. This is a general list provided for reference and is not limited to commands used in the question.

We designed the questions to minimize the amount of syntax that you must duplicate from the syntax already provided in the questions themselves

How many points are short answer questions worth?

Most of the short answer questions are worth one point. If the question is worth more than one point, we indicate the number of points that it is worth in the question itself.

Am I penalized for answering incorrectly?

No, you are not penalized for answering incorrectly. You simply don’t earn some or all of the possible points. For single-point items, you need to answer completely and correctly to be awarded the point. For multi-point items, you earn points for the parts of your response that are correct, and you don’t earn points for the parts of your response that are incorrect. We don’t deduct points from your score for incorrect answers.

Am I able to review all of my answers before leaving a section or completing the exam?

Before leaving a section or completing the exam, you can review your answers to most questions. However, there is a series of yes/no questions that describe a problem and a possible solution and then ask whether the solution solves the problem. Given the nature of these questions, you are not able to review your answers. In addition, after you move to the next question in this set, you are not able to change your answer. These questions are preceded by an overview screen that provides this information, and each question includes a reminder that you cannot return to the question or change your answer after leaving it.

Because you are not penalized for wrong answers and exams contain some items you cannot review or change your answer to, a good best practice is to answer every question before moving to the next one. Mark questions for review to return to them if you can.

Scoring and results

How and when will I get my exam results?

You will receive notification of your pass or fail status within a few minutes of completing your exam. In addition, you will receive a printed report that provides your exam score and feedback on your performance on the skill areas measured. The exam delivery provider will forward your score to Microsoft within five business days.

Beta exam results:

If you pass the beta exam, you earn credit for that exam and any resulting certification. You do not need to retake the exam in its live version if you pass the beta version.

Who should I contact if I have questions concerning beta exam results?

If you do not see your score report online or receive your score report within two weeks after the date when the final exam is published, contact the exam delivery provider for more information on when your results will be processed. If you have questions about your transcript, contact your Microsoft Regional Service Center.

Who should I contact if I do not receive my 25%% voucher for taking a beta exam?

These vouchers are provided by VUE and are sent to the email address that you used when you registered for the exam. They are sent approximately 6 about 4 weeks after the exam goes live. If you do not receive your 25%% discount voucher within 64 weeks of the exam live date, please send an email to pvamericascustomerservice@pearson.com.

What does the score report look like?

The score report provides a numeric score for overall exam performance, pass/fail status, a bar chart showing performance on each skill area assessed on the exam, and details on how to interpret your results and next steps. Using this information, candidates can determine areas of strength and weakness.

What do the bars on the score report mean?

The bar chart shows your performance on each section, or skill area, assessed on the exam. On the left of the graph, each section of the exam is listed along with the percentage of the exam that was devoted to it. The lengths of the bars provide information regarding your section-level performance and map to the percentage of items that you answered correctly in that content area. Bars that are further to the left reflect weaker performance, and bars that are further to the right reflect stronger performance.

Because each section may contain a different number of questions, as represented by the percentages provided after the section name, the length of the bars cannot be used to calculate the number of questions answered correctly in that section or on the exam, nor can the bars be combined to determine the percent of questions that you answered correctly on the exam. This information is intended to help you understand areas of strength and weakness in the skill domain measured by the exam and to prioritize those skills that need improvement.

Can I find out whether I answered a specific question correctly or whether how I answered a specific question affected my pass/fail status?

No. Microsoft Certification exams are designed to measure candidates’ skills and abilities related to a given job role, not their ability to study or memorize specific questions that were on the exam. Qualified candidates will be able to pass this exam regardless of the questions asked. As a result, to protect the integrity of the certification process, Microsoft does not share information about the specific questions that were missed.

Does the score report show a numerical score for each section?

The score reports do not show a numerical score for each section. The score reports provide an overall numerical score to reflect pass/fail status only. As an alternative to providing a numerical score for each section, we provide score bars to show subject areas of strength and weakness.

Can I see a lower level of detail on my performance on transition or upgrade exams?

No, we do not provide a lower level of detail on your performance on transition or upgrade exams. We don't ask enough questions at the objective level to provide a reliable estimate of your ability for each of those skills. Providing this level of information would be a disservice to you because the result may indicate that you should work on skills that don't need improvement, or worse, suggest skills are strengths when they are not.

The bars on the score report show that I have scored more than 70 percent. Why didn’t I pass the exam?

Each section of the exam contains a different number of questions; therefore, combining the results across individual exam sections will not reflect your final exam result. In other words, there is no one-to-one relationship between the length of the bars and your pass/fail status.

Further, a common misperception is that you must answer 70 percent of the questions correctly to pass the exam because the passing score is 700; however, this is a scaled score. The actual percentage of questions that you must answer correctly varies from exam to exam and may be more or less than 70 percent, depending on the input provided by the subject-matter experts who helped us set the cut score during exam development and ongoing sustainment and the difficulty of the questions delivered when you take exam.

How are questions scored? How many points is each question worth? Will I be penalized for answering a question incorrectly?

Here is some general information about exam scoring:

Most questions are worth one point, regardless of what you must do to answer the question. If a question is worth more than one point, this information will be stated in the question.

There is no penalty for guessing. If you choose an incorrect answer, you simply do not earn the point(s) for that item. No points are deducted for incorrect answers.

Some questions on the exam may not be included in the calculation of your score. To gather data to update and improve the quality of each exam, we present new content to candidates without counting the results toward their score. However, as soon as we have the necessary data to evaluate the quality of the question, items that meet Microsoft’s psychometric standards will be scored. Microsoft will not inform candidates which questions are unscored; as a result, you should answer every question as if it will be scored.

Note that this scoring system is subject to change as Microsoft continues to introduce new and innovative question types. Microsoft will indicate if a question is scored differently in the text of the question.

How are exam scores calculated?

After you complete your exam, the points you earned on each question are summed and then compared with the cut score to determine whether the result is pass or fail.

What score do I need to pass an exam?

Technical exams: